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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donna Moreno

Donna Moreno

April 24, 2025

5  out of  5
rating by Donna Moreno
"Otto was very patient and got me a good deal on car, renter, and life insurance."
We responded:
"Thank you so much, Donna! We’re delighted to hear that you appreciated Otto’s patience and the deals he secured for your car, renter and life insurance. Our goal is always to ensure our clients feel confident and cared for the best possible coverage options. We look forward to continuing to serve your insurance needs!"
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Humberto Valencia

April 22, 2025

5  out of  5
rating by Humberto Valencia
"La experiencia que tengo es que cada vez que hablo la señorita Carolina y el equipo a tienden con amabilidad contento con el servicio de ellos exelente...."
We responded:
"Hola Humberto, ¡muchísimas gracias por compartir tu experiencia! Nos alegra saber que te sientes bien atendido cada vez que interactúas con Karolina y el resto del equipo. Nuestro objetivo es siempre ofrecerte un servicio excepcional. ¡Esperamos seguir contando con tu preferencia en el futuro!"
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Angel Romero

April 21, 2025

5  out of  5
rating by Angel Romero
"Muy buenas explicaciones un poco caro pero muy amable"
We responded:
"¡Hola Angel! Muchas gracias por tus comentarios y por destacar la calidad de nuestra explicaciones. Entendemos tus preocupaciones sobre los precios y siempre estamos buscando maneras de ofrecer el mejor valor posible a nuestros clientes. Agradecemos mucho tu amabilidad y esperamos seguir siendo tu elección de confianza. ¡Gracias por ser parte de nuestra comunidad!"
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julian echeverri

April 17, 2025

5  out of  5
rating by julian echeverri
"Thank you, State Farm. Everyone has been very kind, and I've been able to resolve all my questions. Very professional people, first Jonah, and now Carolina. Thank you so much."
We responded:
"Hello Julian, Thank you so much for your kind words! We’re delighted to hear that Jonah and Karolina were able to assist you effectively. Our team always strives to ensure every question is answered thoroughly. We’re here for you anytime you need us! Best regards, Ray Guzman"
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Dario Bueno

April 16, 2025

5  out of  5
rating by Dario Bueno
"Otto me ayudó a asegurar my casa , fue muy amable*****"
We responded:
"¡Gracias Darío! Nos alegra mucho saber que Otto te ayudó eficazmente con tu seguro de casa y que su trato fue de tu agrado. En nuestra agencia, siempre buscamos ofrecer un servicio amigable y detallado. ¡Apreciamos mucho tu confianza en nosotros! "
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Teodoro Vasquez

April 15, 2025

5  out of  5
rating by Teodoro Vasquez
"Así voy a invitar a cualquiera en casa o amigos q en Allstate el sr Otto nos trató muy bien y con mucha paciencia y confianza"
We responded:
"¡Gracias, Teodoro! Nos complace enormemente que te hayas sentido bien atendido y en confianza con Otto. Apreciamos mucho tu recomendación y esperamos seguir siendo tu opción preferida para tus necesidades de seguro. ¡Un saludo cordial! "
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Miroslav Hlinka

April 15, 2025

5  out of  5
rating by Miroslav Hlinka
"Otto is the best."
We responded:
"Thank you so much Miroslav! We’re thrilled to hear you had such a positive experience with Otto. We think he’s pretty great too!"
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Peter Chadwick

April 8, 2025

5  out of  5
rating by Peter Chadwick
"Highly recommend. Ray was a pleasure to work with when setting up my policy. He was incredibly kind, and really took the time to make sure I understood what was happening in my policy and all the different options surrounding it. I left feeling confidant I had the right policy and that the team behind it had my back, which is arguably what insurance is all about!"
We responded:
"Hello Peter, Thank you for taking the time to share your experience! It was truly a pleasure to assist you in setting up your policy. I am glad we could provide the clarity and support you needed to feel confident about your insurance coverage. At Ray Guzman State Farm, we believe in taking the time to ensure our customers understand their options fully and feel supported every step of the way. We’re here whenever you need us, and we look forward to continuing to have your back. Thank you for trusting us with your insurance needs! Best regards, Ray Guzman"
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Juan Peralta

April 1, 2025

5  out of  5
rating by Juan Peralta
"Otto me trató muy bien te lo recomiendo"
We responded:
"¡Gracias por tus palabras Juan! Nos alegra mucho que hayas tenido una experiencia positiva con Otto. Aquí estamos siempre para ayudarse con cualquier duda o necesidad que tengas con respeto a seguros. ¡Esperamos verte pronto!"
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Nelson Hernandez

March 28, 2025

5  out of  5
rating by Nelson Hernandez
"muy buen servicio , gentil , amable , hay palabras para describir un buen servicio “Otto Medina”"
We responded:
"Hola Nelson, ¡Muchas gracias por tus amables palabras! Nos alegra mucho que hayas tenido una experiencia tan positiva con Otto Medina. Trabaja arduamente para asegurarse de que cada cliente reciba un servicio excepcional y amable, y tu reconocimiento es muy importante para nosotros. Esperamos seguir superando tus expectativas y ayudarte con cualquier necesidad futura. ¡Gracias por confiar en Ray Guzman State Farm! Saludos cordiales, Ray Guzman"
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Jhoan Robles

March 24, 2025

5  out of  5
rating by Jhoan Robles
"Muy buena la atención del señor Otto Medina Excelente ."
We responded:
"Hola Jhoan, Muchas gracias por tu excelente reseña. Nos alegra saber que has recibido un servicio excepcional de parte de Otto Medina. En Ray Guzman State Farm, nos esforzamos por brindar un servicio de la más alta calidad y es un placer ver que Otto ha estado a la altura de nuestras expectativas. Agradecemos enormemente tu comentario y esperamos seguir ofreciéndote el mejor servicio en el futuro. Gracias por confiar en nosotros. Saludos cordiales, Ray Guzman"
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Mayra Calva-Rivera

March 21, 2025

5  out of  5
rating by Mayra Calva-Rivera
"Otto is amazing agent. His knowledgeable and extremely helpful. He advise me and explains in detail the insurance coverage home and auto. I really enjoyed interacting with him. Excellent customer service!!"
We responded:
"Hello Mayra, Thank you for your wonderful feedback! We’re so pleased to hear about your positive experience with Otto. His dedication to providing clear and helpful advice on home and auto insurance is something we take great pride in. It’s fantastic to know that you enjoyed interacting with him as much as he enjoyed assisting you. We truly appreciate your complements and are thrilled to have you as part of Ray Guzman State Farm family. We look forward to continuing to provide you with excellent service in the future! Best regards, Ray Guzman"
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Osvaldo Bautista

March 20, 2025

5  out of  5
rating by Osvaldo Bautista
"He’s a perfect man in the industry of insurance, he’ll take care of you and explain everything you should know about insurance. That’s why they call “el mayinbe” Dominican power"
We responded:
"Hello Osvaldo, Thank you so much for your stellar review! We’re thrilled to hear such high praise and are glad that you feel well taken care of in our hands. Otto “el mayimbe” is indeed passionate about ensuring that every customer fully understands their insurance options embodying the spirit and power of our Dominican heritage. We appreciate your enthusiastic words and look forward to continuing to set you with excellence. ¡Gracias por ser parte de nuestra comunidad y por confiar en nosotros! Ward regards, Ray Guzman "
Profile photo of Flor Santos

Flor Santos

March 20, 2025

5  out of  5
rating by Flor Santos
"Otto es el mejor el mayimbee muy buen servicio cojio su tiempo conmigo muy amable ofrece muchas ofertas como seguro de vida,auto,casa ."
We responded:
"Hola Flor, Muchas gracias por tu excelente reseña y por destacar la dedicación de Otto. Nos complace saber que valoras el tiempo que el dedica a asegurarse de que comprendas todas las ofertas disponibles, incluyendo seguros de vida, auto y casa. En Ray Guzman State Farm, nuestro objective es ofrecer un servicio que no solo cumpla, sino que supere las expectativas de nuestro clientes. Agradecemos mucho tus palabras y esperamos seguir siendo tu agencia de confianza para todas tus necesidades de seguros. Un cordial saludo, Ray Guzman"
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Rigoberto estevez Rodríguez

March 19, 2025

5  out of  5
rating by Rigoberto estevez Rodríguez
"Muy buena atención de parte de otto muy preciso y muy capasitado excelente servicio"
We responded:
"Hola Rigoberto, Agradecemos enormemente tus comentarios sobre el servicio proporcionado por Otto. Es fantástico saber que destacas su precisión y capacidad, aspectos que consideramos esenciales en nuestro equipo. En Ray Guzman State Farm, nos esforzamos por exceder las expectativas con un servicio excepcional, y comentarios como el tuyo nos confirman que vamos por buen camino. Gracias por tu confianza y por tomarte el tiempo para reconocer el trabajo de Otto. ¡Esperamos verte pronto! Gracias, Ray Guzman"
Profile photo of Rafael Duran

Rafael Duran

March 19, 2025

5  out of  5
rating by Rafael Duran
"Well I done business with Otto Medina and Ray Guzman from this State Farm agency and they are both exceptional. great customer service, explain everything correct and slowly and on time for the appointment. Definitely will keep doing business with them and will also recommend friend. Thanks for your help"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that your experiences with Otto Medina and myself have met your expectations. It’s always our aim to provide exceptional customer service, ensuring everything is explained clearly and appointments run on time. Your continued business and willingness to recommend us to friends means the world to us. We look forward to servicing you again soon! Best regards, Ray Guzman "
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Wilennys Bello

March 18, 2025

5  out of  5
rating by Wilennys Bello
"Oto me ayudó sin apuro muy buena experiencia con el, amable y te inspira confianza"
We responded:
"Hola Wilennys, Muchas gracias por compartir tu experiencia. Nos alegra enormemente que hayas tenido una interacción positiva con Otto. Su objetivo es siempre ofrecer un servicio amable y eficiente que inspire confianza. Nos complace saber que logró hacer exactamente eso contigo. Esperamos verte de nuevo y continuar brindándote el mejor servicio posible ¡Gracias por elegirnos! Saludos cordiales, Ray Guzman "
Profile photo of Bianca almanzar

Bianca almanzar

March 18, 2025

5  out of  5
rating by Bianca almanzar
"I had an amazing experience talking to State Farm insurance. They gave me a mini lesson on car insurance, and it was really helpful. They explained everything in detail and gave some great examples. It was awesome!"
We responded:
"Hello Bianca, Thank you for your fantastic review! We’re delighted to hear that you had an amazing experience learning about car insurance with us. It’s our goal to ensure every client leaves feeling informed and confident, and we’re glad we could do that for you with detailed explanations and helpful examples. We appreciate your enthusiasm and are here whenever you need more guidance or support. Thanks again for choosing Ray Guzman State Farm Agency - looking forward to seeing you again soon! Best regards, Ray Guzman"
Profile photo of Yennifer Perez

Yennifer Perez

March 17, 2025

5  out of  5
rating by Yennifer Perez
"Working with Otto was an absolute pleasure! His professionalism and dedication made the entire process smoother. Thank you Otto"
We responded:
"Hello Jennifer, Thank you for such a wonderful review! We’re so pleased to hear that working with Otto was a highlight for you. His commitment to professionalism and dedication is something we’re very proud of at Ray Guzman State Farm. Knowing that he made your experience smoother really makes our day. We appreciate your feedback and look forward to continuing to provide you with excellent service. Thanks again for your kind words and for choosing us. Best regards, Ray Guzman"
Profile photo of Samer Qunees

Samer Qunees

March 14, 2025

5  out of  5
rating by Samer Qunees
"Auto helped me a lot"
We responded:
"Hello Samer, Thank you for sharing your feedback! We’re thrilled to hear that Otto was able to provide you with great assistance. He truly is dedicated to helping our customers, and it’s wonderful to know how much you appreciated his service. We’ll be sure to pass your kind words along to him! Thanks again for choosing Ray Guzman State Farm. We look forward to continuing to serve you. Best regards, Ray Guzman"
Profile photo of Paulina Rodriguez

Paulina Rodriguez

March 13, 2025

5  out of  5
rating by Paulina Rodriguez
"Otto es el mejor de esa oficina!!! Muy servicial gracias por tu pasiencia!"
We responded:
"Hola Paulina! Muchas gracias por tus amables palabras y por destacar el excelente trabajo de Otto. Nos alegra mucho saber que valoras su dedicación y paciencia. En Ray Guzman State Farm, nuestro objetivo es siempre ofrecer el mejor servicio posible, y comentarios como el tuyo nos motivan a seguir mejorando. ¡Esperamos verte de nuevo pronto y gracias de nuevo por elegirnos! Saludos cordiales, Ray Guzman"
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wade mings

March 13, 2025

5  out of  5
rating by wade mings
"Great service from all especially otto"
We responded:
"Hello Wade, Thank you for the great review! We’re glad to hear that you receive excellent service from our team, specially Otto. It’s always our goal to make sure every client feels well taken care of. Your feedback is very much appreciated, and we look forward to serving you again soon! Best regards, Ray Guzman"
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Denise Chaney

March 12, 2025

5  out of  5
rating by Denise Chaney
"I've known him a couple of years now very informative referred some people all is well they're very courteous and understanding even when you're stressed out they help you stay calm LOL thanks guys"
We responded:
"Hello Denise, Thank you so much for your continued trust and for taking the time to share such kind words! We’re thrilled to know that over the years, we’ve been able to provide you with the courteous and understanding service you deserve, specially during those stressful moments. Your referrals are the highest complement we could receive, and we’re grateful for each one. Remember, we’re here whenever you need us- whether it’s to answer a question or just to help keep things calm and collected! Thanks again for being a fantastic part of our community. Best regards, Ray Guzman"
Profile photo of Johann Ferreras

Johann Ferreras

March 12, 2025

5  out of  5
rating by Johann Ferreras
"Great pricing and excellent service from Otto Medina. Thorough description of policy details and follow up to ensure satisfaction is guaranteed."
We responded:
"Hello Johann, Thanks for leaving such a glowing review! We’re delighted to hear that you appreciated Otto’s dedication to providing clear, detailed explanations and his diligent follow-up. At Ray Guzman State Farm, ensuring our clients understand their policies and feel fully satisfied with their choices is our top priority. Otto is thrilled to receive your praises and is motivated to keep up the great work. We’re grateful for your recommendation and are here anytime you need further assistance or more information. Thanks for being a fantastic part of our community! Best regards, Ray Guzman"
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florangel del orbe

March 7, 2025

5  out of  5
rating by florangel del orbe
"I had a wonderful experience with Raymond Guzman , Jr. State Farm, thanks to Karolina who helped me to get my life insurance. Thank you for everything, you guys are the best."
We responded:
"Hi Florangel, Thank you so much for your fantastic review and for highlighting Karolina’s helpfulness in your life insurance process. We’re thrilled to know you had a wonderful experience with us at Raymond Guzman, Jr. State Farm. Karolina, like everyone in our team, is dedicated to providing the best possible service, and it’s rewarding to hear when we’ve made a significant impact. We’re regularly for your kind words and for choosing us. You’re part of the finicky here, and we look forward to continuing to support you in any way we can. You guys are the best , too! Warm regards, Ray Guzman"